DIRECTOR BUSINESS OPERATIONS

DIRECTOR BUSINESS OPERATIONS

For one of our clients – a FMCG company, we are looking for an experienced and driven
professional for the mission of Director of Business Operations.

The Mission
  • Overall leadership of the organization with responsibility for the company results, business development, strategic and operational planning, people development and motivation
 The Major Responsibilities include
  • Ensure the business operates within the company’s mission statement and towards
    achieving its main business goals
  • Manage all functional departments within the company structure
  • Lead the organization in creating high performing teams – recruitment, management,
    motivation and development of company staff
  • Maintain and unify business strategy and highly-efficient company culture
  • Ensure financial targets and other agreed targets are met in all departments; Work
    with department heads and senior management to get the best performance from
    their employees
  • Directly lead the business development, marketing and sales initiatives, projects, and
    provide strategic direction for the future development of the company’s revenue and
    business model
  • Drive the business to increase profits
  • Review working practices to ascertain if it is successful and if not, devise an alternative
  • Recommend, develop and revise range of people and organization practices as
    required; Keep employees motivated and properly organize appropriate training and
    personal development plans
  • Make sure all safety, legal and best practices guidelines are followed; Ensure the
    company follows and implements all certifications issued so far
  • Investigate customer satisfaction and reporting any issues
  • Work with external providers on operational matters i.e. legal consultants, accounting
    & financial advisory, etc
  • Review and approve equipment needs and investment plans
  • Develop relationships and work with the foreign partners – both suppliers and
    strategic clients
Experience required
  • Relevant experience in a senior management role in FMCG environment i.e. Operations Director/COO, Commercial Director, Marketing Director, Managing Director, etc
  • Experience in an organization with local production operations will be considered a strong advantage
  • Experience in leading Commercial and/or Marketing functions will be considered a
    strong advantage
  • Experience in leading more than one department simultaneously will be considered
    a strong advantage
  • Cross functional experience is preferred
Qualifications
  • University degree (preferably business-related)
  • Fluent in English language
  • Excellent computer literacy – MS Office, ERP
Competencies & Personal Skills
  • Excellent interpersonal skills, a high degree of self-awareness and good listening skills
    – high level of emotional intelligence
  • Ability to persuade and inspire others; Assertiveness and high self-esteem
  • Talent to create compelling vision for the future and break it down into operational plan
  • Strong organizational skills and the ability to handle multiple tasks/projects
  •  Analytical and with an eye for the opportunities to optimize and improve performance
  • Integrity and ability to take responsibility – open, ethical and trustworthy personality;
    Principled
  • Conflict management
  • Excellent presentation skills (internal & external)
  • Customer Focus
  • Independent and self-driven with no need for supervision or strategic guidance

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